PRIVACY POLICY

Last updated: June 1, 2025

1. Introduction

8Haus Creative ("we," "us," or "our") is committed to protecting the privacy of our clients, event guests, website visitors, and anyone who interacts with our brand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit 8hauscreative.com or engage our creative services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal identifiers: name, email address, phone number, and business/organization name provided through our contact form, newsletter sign-up, or direct communication.

  • Event & booking information: event date, location, type of activation requested, special instructions, and other details relevant to providing our services.

  • Photos and video content: images and video captured during activations at events where you participate or are present.

  • Usage data: IP address, browser type, operating system, pages visited, and referring URLs collected automatically when you visit our website.

  • Communications: emails, inquiries, and messages you send to us directly.

  • Payment information: billing details processed through secure third-party payment processors. We do not store full payment card numbers.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, provide quotes, and fulfill service bookings

  • Deliver photo and video content captured during events

  • Send newsletters and marketing communications (with your consent)

  • Improve and personalize our website experience

  • Process payments and maintain billing records

  • Comply with legal obligations and enforce our agreements

  • Promote our portfolio and services on our website and social media platforms

Note on event content: Photos and videos captured at events may be used for our portfolio and marketing materials unless you have expressly opted out in writing prior to the event. Participants at events where 8Haus Creative is operating are considered to have consented to being photographed unless they notify our team on-site.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service providers: trusted third parties who assist us in operating our website, processing payments, sending communications, or delivering services.

  • Client partners: if you are an event attendee, we may share content with the client who hired 8Haus Creative for that event.

  • Legal requirements: if required by law, legal process, or government authority.

  • Business transfers: in connection with a merger, acquisition, or sale of business assets.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. We may use analytics tools such as Google Analytics to understand how visitors interact with our site.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Opt out of marketing communications at any time

  • Request a restriction on processing in certain circumstances

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of your rights, please contact us using the information below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. At events where minors may be present, we follow applicable laws and require event organizers to ensure appropriate consent is obtained.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

10. Contact

8Haus Creative Los Angeles, California

Website: 8hauscreative.com

Instagram: @8hauscreative

Contact: 8hauscreative.com/contact

PRIVACY POLICY

Last updated: June 1, 2025

1. Introduction

8Haus Creative ("we," "us," or "our") is committed to protecting the privacy of our clients, event guests, website visitors, and anyone who interacts with our brand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit 8hauscreative.com or engage our creative services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal identifiers: name, email address, phone number, and business/organization name provided through our contact form, newsletter sign-up, or direct communication.

  • Event & booking information: event date, location, type of activation requested, special instructions, and other details relevant to providing our services.

  • Photos and video content: images and video captured during activations at events where you participate or are present.

  • Usage data: IP address, browser type, operating system, pages visited, and referring URLs collected automatically when you visit our website.

  • Communications: emails, inquiries, and messages you send to us directly.

  • Payment information: billing details processed through secure third-party payment processors. We do not store full payment card numbers.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, provide quotes, and fulfill service bookings

  • Deliver photo and video content captured during events

  • Send newsletters and marketing communications (with your consent)

  • Improve and personalize our website experience

  • Process payments and maintain billing records

  • Comply with legal obligations and enforce our agreements

  • Promote our portfolio and services on our website and social media platforms

Note on event content: Photos and videos captured at events may be used for our portfolio and marketing materials unless you have expressly opted out in writing prior to the event. Participants at events where 8Haus Creative is operating are considered to have consented to being photographed unless they notify our team on-site.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service providers: trusted third parties who assist us in operating our website, processing payments, sending communications, or delivering services.

  • Client partners: if you are an event attendee, we may share content with the client who hired 8Haus Creative for that event.

  • Legal requirements: if required by law, legal process, or government authority.

  • Business transfers: in connection with a merger, acquisition, or sale of business assets.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. We may use analytics tools such as Google Analytics to understand how visitors interact with our site.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Opt out of marketing communications at any time

  • Request a restriction on processing in certain circumstances

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of your rights, please contact us using the information below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. At events where minors may be present, we follow applicable laws and require event organizers to ensure appropriate consent is obtained.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

10. Contact

8hauscreative.com/contact

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