TERMS & CONDITIONS
Last updated: June 1, 2025
1. Introduction
These Terms and Conditions ("Terms") govern your use of the 8Haus Creative website (8hauscreative.com) and any services provided by 8Haus Creative ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time without prior notice.
2. Services
8Haus Creative is a Los Angeles-based content studio specializing in elevated photo and video experiences for live events and brand activations. Our services include, but are not limited to:
Photo booth and video activation experiences at events
Studio-style content creation and creative direction
Event photography and videography
Branded content production
Event programming and production support
All services are subject to availability and confirmation through a signed agreement or booking confirmation.
3. Payments, Deposits & Cancellations
Deposits: A non-refundable deposit is required to confirm and hold your event date. The deposit amount will be stated in your service agreement.
Final payment: The remaining balance is due no later than the date specified in your service agreement. Failure to submit final payment may result in forfeiture of your booking.
Cancellations: Cancellations made within 14 days of the event date are subject to forfeiture of all payments made. Cancellations made more than 14 days in advance may receive a partial credit at 8Haus Creative's sole discretion.
Rescheduling: We will make reasonable efforts to accommodate rescheduling requests, subject to availability, provided notice is given at least 7 days before the original event date.
Specific payment schedules, rates, and cancellation terms outlined in your individual service agreement supersede these general terms where they differ.
4. Intellectual Property
All content on the 8Haus Creative website — including text, graphics, logos, photographs, video, and design elements — is the property of 8Haus Creative and is protected by applicable intellectual property laws. You may not reproduce, distribute, display, or modify any content without prior written permission.
Creative work product: 8Haus Creative retains copyright ownership of all photos, videos, and creative materials produced unless a written work-for-hire or license agreement has been executed stating otherwise.
5. Content & Usage Rights
Client license: Upon receipt of full payment, 8Haus Creative grants clients a non-exclusive, non-transferable license to use the delivered content for the purposes agreed upon in the service agreement.
Portfolio use: 8Haus Creative reserves the right to use photos, videos, and event content for our portfolio, website, social media, and promotional materials unless the client requests in writing prior to the event that their content be kept confidential.
Event participants: By participating in an 8Haus Creative photo or video activation at an event, individuals grant 8Haus Creative and the event host permission to use their likeness in content produced at the activation for promotional purposes.
Third-party content: Clients are responsible for ensuring they have the rights to any brand assets, music, or third-party materials they request be incorporated into deliverables.
6. Prohibited Use
When using our website or services, you agree not to:
Use the site for any unlawful purpose or in violation of applicable regulations
Attempt to gain unauthorized access to any part of our website or systems
Upload or transmit viruses, malware, or other harmful code
Misrepresent your identity or affiliation in any communications with us
Use our brand assets, name, or likeness without prior written consent
Interfere with or disrupt the operation of our website or servers
7. Disclaimers
Our website and services are provided on an "as is" and "as available" basis. 8Haus Creative makes no warranties, express or implied, regarding the accuracy, reliability, or fitness for a particular purpose of any content or service. Creative services involve subjective aesthetic judgment, and 8Haus Creative does not guarantee a specific creative outcome beyond what is outlined in the service agreement.
8. Limitation of Liability
To the fullest extent permitted by law, 8Haus Creative and its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the total amount paid by you to 8Haus Creative for the specific services giving rise to the claim.
9. Governing Law
These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
10. Contact
Contact: 8hauscreative.com/contact
PRIVACY POLICY
Last updated: June 1, 2025
1. Introduction
8Haus Creative ("we," "us," or "our") is committed to protecting the privacy of our clients, event guests, website visitors, and anyone who interacts with our brand. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit 8hauscreative.com or engage our creative services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal identifiers: name, email address, phone number, and business/organization name provided through our contact form, newsletter sign-up, or direct communication.
Event & booking information: event date, location, type of activation requested, special instructions, and other details relevant to providing our services.
Photos and video content: images and video captured during activations at events where you participate or are present.
Usage data: IP address, browser type, operating system, pages visited, and referring URLs collected automatically when you visit our website.
Communications: emails, inquiries, and messages you send to us directly.
Payment information: billing details processed through secure third-party payment processors. We do not store full payment card numbers.
3. How We Use Your Information
We use the information we collect to:
Respond to inquiries, provide quotes, and fulfill service bookings
Deliver photo and video content captured during events
Send newsletters and marketing communications (with your consent)
Improve and personalize our website experience
Process payments and maintain billing records
Comply with legal obligations and enforce our agreements
Promote our portfolio and services on our website and social media platforms
Note on event content: Photos and videos captured at events may be used for our portfolio and marketing materials unless you have expressly opted out in writing prior to the event. Participants at events where 8Haus Creative is operating are considered to have consented to being photographed unless they notify our team on-site.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
Service providers: trusted third parties who assist us in operating our website, processing payments, sending communications, or delivering services.
Client partners: if you are an event attendee, we may share content with the client who hired 8Haus Creative for that event.
Legal requirements: if required by law, legal process, or government authority.
Business transfers: in connection with a merger, acquisition, or sale of business assets.
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. We may use analytics tools such as Google Analytics to understand how visitors interact with our site.
6. Your Rights & Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications at any time
Request a restriction on processing in certain circumstances
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of your rights, please contact us using the information below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. At events where minors may be present, we follow applicable laws and require event organizers to ensure appropriate consent is obtained.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
10. Contact
8hauscreative.com/contact
